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With growing enrollment from abroad and rural regions, University of Tasmania grappled with cumbersome, disjointed accommodation booking workflows. Site-specific processes utilising basic form software or spreadsheets created bottlenecks finalising student housing placements.
They partnered with C9 to develop a customisable desktop platform enabling customisable drag-and-drop bookings, calendar scheduling, and process standardisation across campuses. The intuitive interface integrates with University authentication systems for simplified access permissions and data privacy.
Since launching, the new unified system has reduced booking backlogs by 83% while cutting data errors in half. Automatic notifications and digital approval chains accelerated contract finalisation allowing earlier travel planning for incoming students. With flexible term scheduling and batch booking capabilities, staff productivity also gained a 68% improvement realising substantial administrative overhead savings.
Ongoing enhancements will add student-facing accommodation search and online booking with integrated payment processing capabilities. With a scalable foundation now in place, the University is well-positioned to fulfill rising on-campus housing demand.
To develop a desktop application capable of managing accommodation booking for international and remote students studying at the University of Tasmania. The system was built to provide excellent drag drop functionality and interactivity as well as follow prescribed workflow processes.
Key Functionality
Core Technologies
University of Tasmania
Higher Education
600+ Hours
Web Application & Software Development , Integration & Automation
"I have worked with Marcus and the team at C9 since 2008. They have been instrumental in helping and supporting us to develop an interactive web presence to engage with the community of Launceston. I have always found them to be approachable, reliable and focused. They have provided excellent training and thorough online and telephone support. They are very good at explaining web based technologies in plain English for those of us with less experience and knowledge in the area! Most importantly Marcus and his team at C9 listen. They have the ability to turn our needs and wants into reality in a form that is suitable to us. We are very grateful for their involvement in our community engagement health promotion project and it would not be the program it is today without their continued advice and support."LUCY BYRNE Senior Project Manager (Regional Development), University of Tasmania
"I have worked with Marcus and the team at C9 since 2008. They have been instrumental in helping and supporting us to develop an interactive web presence to engage with the community of Launceston. I have always found them to be approachable, reliable and focused. They have provided excellent training and thorough online and telephone support. They are very good at explaining web based technologies in plain English for those of us with less experience and knowledge in the area! Most importantly Marcus and his team at C9 listen. They have the ability to turn our needs and wants into reality in a form that is suitable to us. We are very grateful for their involvement in our community engagement health promotion project and it would not be the program it is today without their continued advice and support."
LUCY BYRNE Senior Project Manager (Regional Development), University of Tasmania
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This page provides a Brisbane-specific overview of how C9 supports local organisations. For detailed service scope, technical depth, and national delivery information, each section links back to the relevant primary C9 solution page.
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“We have been working with C9 for close to 3 years. During this time C9 have helped us develop and maintain our website to our needs in a professional manner. They assisted with our online application process resulting in a streamlined process for our online customers. C9 has produced a cost effective solution to meeting our online sales and exposure.”
"C9 is a very capable web design and technology company with a vibrant and enthusiastic team. In my experience C9 provide innovative & creative solutions, a high level of customer service and excellent communication. I find C9 to be very reliable and accessible. The team at C9 has a strong awareness of an individual’s needs, how to optimise growth potential and the evolving needs of a strong web presence. I highly recommend C9."
"C9 updated and upgraded our rusty old site to a more user friendly format. Our site is unique with international clients and visitors, capturing book sales orders from around the world, proprietary site newsletter capabilities, and a large volume of past articles and newsletters. Ongoing support has been very good. Marcus Eddy is thorough and professional, and a pleasure to work with."
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C9 is headquartered in Brisbane and works with organisations across Queensland and Australia. The Brisbane page should be used to explain local presence and route users to the right national service pathways.
No. This page should operate as a Brisbane location hub. It introduces the solutions C9 can provide in Brisbane and links back to the primary national solution pages for detailed service information.
Yes. Many organisations start with a business problem rather than a fixed technical brief. C9 can help assess the current workflow, systems, data, and operational constraints before recommending the most appropriate pathway.
C9 can support both new digital builds and improvements to existing systems. Depending on the problem, the right solution may involve integration, automation, reporting, database improvement, application redevelopment, or managed support.
We fundamentally reject the transactional approach to technology development. Instead, we establish strategic partnerships that extend far beyond initial implementation. Our Sydney-based support team provides comprehensive post-deployment services including performance optimisation, strategic enhancement, security fortification, and system evolution aligned with your business trajectory. This partnership approach ensures your technology investment continuously adapts to emerging opportunities rather than degrading into technical debt—creating sustainable competitive advantage in an increasingly digital marketplace.
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