Stabilising and Modernising Supply Systems for Timberlink Australia
Timberlink Australia engaged C9 to stabilise, support, and plan the modernisation of its critical timber supply systems supporting the Bell Bay Sawmill. These systems underpin procurement, supplier payments, and regulatory compliance, processing tens of millions of dollars annually. C9 provided deep operational support, risk mitigation, and a structured pathway toward redevelopment to ensure business continuity, data integrity, and long-term sustainability.
Key Functionality
- Operations Support & Break-Fix: Ongoing technical support and maintenance across all core supply systems.
- Data Resilience & Backup: Immediate focus on database backup strategies, redundancy improvements, and operational data protection.
- Workflow Documentation: Comprehensive business analysis and documentation of end-to-end procurement and supply workflows.
- Procurement Risk Mitigation: Identification and mitigation of vulnerabilities across database redundancy, legacy code, and financial calculation dependencies.
- Redevelopment Planning: Formal Software Requirements Specification (SRS) development establishing a clear roadmap for legacy system renewal.
- Structured Support Modeling: Implementation of proactive support structures ensuring guaranteed resource access and faster incident response times.
Core Technologies & Architecture
- Weighbridge Systems: Specialised software managing inbound timber measurements.
- Wood Supply Systems: Core platform tracking contracts, operations, and delivery dockets.
- Production & Sorter Databases: Capture layers for log and optimisation data.
- Reporting & Warehousing: Centralised reporting architecture supporting data warehousing requirements.
- Financial Processing: Manual and automated calculation layers underpinning monthly supplier reimbursements.
Project Outcomes & Impact
The engagement successfully stabilised Timberlink Australia's critical supply systems, safeguarding high-value procurement operations for the Bell Bay Sawmill. By implementing robust data backups, mitigating technical risks, and outlining a structured modernisation roadmap, C9 ensured long-term business continuity, protected data integrity, and established a solid foundation for future system renewal.