In today's fast-paced business world, staying ahead of the curve is crucial. For Australian business owners and executives looking to streamline operations and boost productivity, Microsoft SharePoint has become an indispensable tool. But with its vast array of features and capabilities, it's natural to have questions. That's where C9, your trusted Australian SharePoint expert, comes in.
We've compiled and answered the top 15 frequently asked questions about SharePoint implementation and integration. By the end of this guide, you'll have a clear understanding of how SharePoint can revolutionise your business operations and why C9 is the ideal partner for your SharePoint journey.
1. What is SharePoint best used for?
SharePoint is a versatile platform that excels in several key areas:
- Document Management: Centralise and organise your company's documents, making them easily accessible and searchable.
- Collaboration: Foster teamwork with shared workspaces, real-time document editing, and communication tools.
- Intranet Portals: Create a hub for internal communication, company news, and resources.
- Business Process Automation: Streamline workflows and automate repetitive tasks.
- Knowledge Management: Build a centralised knowledge base for your organisation.
By leveraging these capabilities, Australian businesses can significantly enhance their operational efficiency and productivity.
2. What type of platform is SharePoint?
SharePoint is a web-based collaborative platform that integrates with Microsoft Office. It's highly customisable and can be deployed on-premises or in the cloud via SharePoint Online, part of Microsoft 365. This flexibility allows businesses to choose the deployment model that best suits their needs, whether it's maintaining full control over their data or embracing the scalability of cloud solutions.
3. How does SharePoint improve productivity?
SharePoint boosts productivity in numerous ways:
- Centralised Information: Employees spend less time searching for documents and information.
- Collaboration Tools: Real-time co-authoring and version control streamline teamwork.
- Automation: Workflow automation reduces manual tasks and human error.
- Mobile Access: Access important information from anywhere, on any device.
- Integration: Seamless integration with other Microsoft tools enhances overall productivity.
By implementing SharePoint with C9's expertise, Australian businesses can unlock these productivity benefits and stay ahead of the competition.
4. How effective is SharePoint?
SharePoint's effectiveness is well-documented, with many organisations reporting significant improvements in productivity and collaboration. According to a Forrester study, SharePoint can deliver a 348% ROI over three years. However, the platform's true effectiveness depends on proper implementation and user adoption. This is where C9's experience becomes invaluable, ensuring your SharePoint deployment is tailored to your specific business needs and goals.
5. What are the disadvantages of using SharePoint?
While SharePoint offers numerous benefits, it's important to be aware of potential challenges:
- Learning Curve: Some users may find the platform initially complex.
- Customisation Complexity: Advanced customisation can require specialised skills.
- Maintenance: On-premises deployments require ongoing maintenance and updates.
- Cost: Licensing and implementation costs can be significant for larger organizations.
However, these challenges can be effectively mitigated with proper planning, training, and support from experienced partners like C9. We help Australian businesses navigate these potential hurdles and maximise their SharePoint investment.
6. What are the steps in implementing SharePoint?
Implementing SharePoint involves several key steps:
1. Assessment: Evaluate your organisation's needs and goals.
2. Planning: Develop a comprehensive implementation strategy.
3. Design: Create the SharePoint architecture and structure.
4. Development: Build and customise SharePoint sites and features.
5. Migration: Transfer existing data to the new SharePoint environment.
6. Testing: Thoroughly test all components and workflows.
7. Training: Prepare users for the new system.
8. Deployment: Go live with the new SharePoint environment.
9. Support: Provide ongoing maintenance and support.
C9 guides Australian businesses through each of these steps, ensuring a smooth and successful SharePoint implementation.
7. How is SharePoint useful for collaboration?
SharePoint is a collaboration powerhouse, offering features like:
- Team Sites: Dedicated spaces for project teams to share documents and information.
- Co-authoring: Multiple users can edit documents simultaneously.
- Communication Sites: Share news and updates across the organisation.
- Integration with Teams: Seamless connection with Microsoft Teams for chat and video conferencing.
- Permissions Management: Control access to sensitive information.
These collaboration tools can significantly improve teamwork and communication within Australian organisations.
8. How long does it take to implement SharePoint?
The implementation timeline for SharePoint varies depending on the scope and complexity of the project. A basic implementation can take as little as a few weeks, while more complex, enterprise-wide deployments may take several months. C9 works closely with Australian businesses to develop realistic timelines and ensure efficient implementation without disrupting day-to-day operations.
9. What is the best way to structure SharePoint?
The optimal SharePoint structure depends on your organisation's specific needs, but generally involves:
- Clear Hierarchy: Organise sites and subsites logically.
- Consistent Naming Conventions: Use clear, descriptive names for sites and documents.
- Metadata: Implement a robust metadata strategy for easy content discovery.
- Security Groups: Set up appropriate permission levels and groups.
- Content Types: Define and use content types to standardise information.
C9's SharePoint experts can help you design a structure that aligns with your business processes and improves information flow.
10. What are the best practices for SharePoint performance?
To ensure optimal SharePoint performance:
- Regular Maintenance: Keep your SharePoint environment up-to-date.
- Content Organisation: Implement a clear content structure and use views effectively.
- Optimise Large Lists: Use indexing and filtering for large lists.
- Monitor and Tune: Regularly assess and optimise server resources.
- Caching: Implement caching strategies to improve load times.
- Clean Up: Regularly archive or delete outdated content.
C9's managed services can help Australian businesses maintain peak SharePoint performance over time.
### 11. What is SharePoint integration?
SharePoint integration refers to connecting SharePoint with other business systems and applications. This can include:
- Microsoft 365 Integration: Seamless connection with tools like Teams, OneDrive, and Outlook.
- Third-Party Apps: Integrating SharePoint with CRM, ERP, or other business-critical systems.
- Custom Applications: Developing bespoke applications that leverage SharePoint data and functionality.
Effective integration can significantly enhance SharePoint's value, creating a unified digital workplace for Australian businesses.
12. How does Microsoft Teams integration with SharePoint work?
Microsoft Teams and SharePoint are deeply integrated:
- File Storage: Teams use SharePoint for file storage and sharing.
- Channel Files: Each Teams channel has a corresponding SharePoint folder.
- SharePoint Sites: Teams can incorporate existing SharePoint sites.
- Shared Calendars: Team calendars are powered by SharePoint calendars.
This integration provides a seamless experience for users, combining real-time communication with document collaboration.
13. What is the difference between public and private SharePoint sites?
- Public Sites: Accessible to anyone within your organisation, promoting broad collaboration and information sharing.
- Private Sites: Restricted to specific users or groups, suitable for sensitive or project-specific information.
C9 can help you determine the right balance of public and private sites for your organisation's needs and security requirements.
14. What is the main purpose of Microsoft SharePoint?
The main purpose of SharePoint is to serve as a centralsed platform for:
- Content Management: Organising and storing documents and information.
- Collaboration: Facilitating teamwork and communication.
- Business Process Automation: Streamlining workflows and tasks.
- Intranet and Portals: Creating internal websites for information sharing.
- Enterprise Search: Enabling quick and efficient information discovery.
By addressing these core business needs, SharePoint helps organizations improve efficiency, productivity, and information management.
15. How to integrate an application with SharePoint?
Integrating applications with SharePoint can be done through various methods:
- SharePoint Framework (SPFx): For building custom web parts and extensions.
- SharePoint REST API: For interacting with SharePoint data from external applications.
- Microsoft Graph: For accessing data across Microsoft 365 services.
- PowerApps and Power Automate: For creating no-code/low-code integrations.
- Azure Active Directory: For seamless authentication and authorisation.
C9's development team has extensive experience in creating custom integrations that enhance SharePoint's capabilities for Australian businesses.
Conclusion: Elevate Your Business with C9's SharePoint Expertise
SharePoint's powerful features and flexibility make it an invaluable tool for Australian businesses looking to enhance productivity, collaboration, and information management. However, to truly harness its potential, you need a partner who understands both the technical aspects of SharePoint and the unique needs of Australian organisations.
That's where C9 comes in. As a leading Australian-based Microsoft SharePoint Platform Implementor & Integrator, we bring a wealth of experience and local knowledge to every project. Our team of experts can guide you through every step of your SharePoint journey, from initial planning and implementation to ongoing support and optimisation.
Why Choose C9 for Your SharePoint Needs?
- Local Expertise: We understand the Australian business landscape and regulatory environment.
- Comprehensive Services: From implementation to integration and managed services, we've got you covered.
- Proven Track Record: We've helped numerous Australian businesses transform their operations with SharePoint.
- Customised Solutions: We tailor our approach to meet your specific business needs and goals.
- Ongoing Support: Our managed services ensure your SharePoint environment continues to perform optimally.
Don't let the complexities of SharePoint implementation hold your business back. Partner with C9 and unlock the full potential of this powerful platform. Contact us today to learn how we can help your Australian business thrive with SharePoint.

Ready to revolutionise your business with SharePoint? Contact C9 today for a free consultation and discover how our Australian-based SharePoint experts can transform your digital workplace. Let's build a more productive, collaborative future together!
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