Intelligent Document Processing Integration in Australia

OCR converts raw image pixels into machine-readable text characters. IDP goes a step further by using machine learning to understand context, identify relationships between fields (such as matching an invoice number to a supplier), and format that data into structured database records.

Yes. C9 develops custom API endpoints and software bridges that securely route extracted data straight into proprietary databases, custom web apps, or platforms like Xero and MYOB.

Custom integration pipelines can process scanned paper PDFs, native digital PDFs, JPEG/PNG images, TIFF files, and multi-page document packages.

Our Intelligent Document Processing service is designed to manage a wide array of document formats and types:

• Layout Recognition: Our AI understands document structure, including headers, footers, tables, and various paragraphs, recognising documents like invoices, contracts, forms, or written letters.

• Advanced OCR: Not only does it extract text from various formats (PDF, scanned images, digital files, etc.) but it also makes sense of handwritten text, printed documents, or complex tables.

• Contextual Understanding: The system analyses content beyond text extraction, interpreting contextual clues to classify documents accurately and extract relevant data points.

• Customisable: If your business deals with specific document templates or industry-specific jargon, we can train the AI on your documents to enhance recognition and processing accuracy.

• Supports Various Languages: We support multi-lingual documents, ensuring your global business operations are not hindered by language barriers.

When dealing with sensitive documents, security is paramount:

• Data Encryption: Documents and extracted data are encrypted during transmission and at rest, reducing the risk of unauthorized access.

• Privacy Compliance: We adhere to strict data privacy laws like the Australian Privacy Act 1998 and international regulations like GDPR to ensure lawful processing.

• Controlled Access: Our systems use multi-factor authentication, role-based access control, and are regularly audited for security compliance, allowing only authorized personnel the ability to view or process documents.

• Secure Storage: Processed documents are stored in secure, geographically isolated server environments.

• Ethical handling: We are committed to ethical document processing practices, avoiding misuse of data or surveillance without clear justification and user consent.

• Client Control: You maintain control over your documents. You can request the deletion, modification, or redaction of sensitive information upon your discretion.

• Non-retention: We only store data as necessary for processing purposes, minimizing the data exposure footprint.

Our robust security framework ensures that your documents are processed with the highest regard for privacy and data protection, aligning with C9's commitment to ethical and secure AI practices.