Frequently Asked Questions (FAQs): Immediate Answers to Your Common Development Questions

Important Questions Answered!

Answers to common questions about our services and process

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Frequently Asked Question

Navigating the world of custom software, apps, integration, and database development can be a complex and daunting task. At C9, Australia's leading provider of these services, we understand your concerns and are committed to providing you with clear and concise answers to your frequently asked questions (FAQs).

In this comprehensive FAQ section, we address a wide range of queries, from understanding the benefits of custom development solutions to selecting the right development partner. Whether you're a seasoned IT professional or a business owner with limited technical expertise, our FAQs are designed to empower you with the knowledge you need to make informed decisions about your technology investments.

Explore our FAQs and gain valuable insights into:

We believe that transparency and open communication are essential for building strong partnerships with our clients. Our FAQs reflect this commitment by providing honest and straightforward answers to your questions, empowering you to make informed decisions about your technology roadmap.

If you have any further questions that are not addressed in our FAQ section, please feel free to contact our team of experts. We are always happy to assist you and provide personalised guidance tailored to your specific needs.

Do you build native iOS and Android apps or cross-platform apps?

We have expertise in both native and cross-platform mobile development using frameworks like React Native, Flutter, and Ionic.

How do you ensure a high-quality UX and UI in mobile apps?

We conduct extensive user research, testing, and leverage mobile design best practices focused on usability, simplicity, and performance.

What backend architectures do you use for mobile apps?

We build secure, scalable backends using REST APIs, graphQL, app servers, and cloud services on platforms like AWS, Firebase, and Azure.

How do you handle integrating mobile apps with our existing systems?

Our teams have experience securely integrating mobile apps with legacy systems using APIs, microservices, and cloud data services.

How do you approach mobile app security and compliance?

We integrate authentication, encryption, certificates, tokenisation, malware detection, and other protections into the development process and app itself.

Do you provide support post-launch for bug fixes and enhancements?

Yes, we offer ongoing mobile app support and maintenance plans including SLA-driven response times for production issues.

What types of apps have you built in the past?

We have built successful apps ranging from custom enterprise productivity apps to consumer apps on iOS, Android, and cross-platform frameworks.

How experienced are your mobile developers?

Our mobile team members each have 16+ years of hands-on experience building, testing, and launching mobile apps on various platforms.

Do you provide assistance with mobile app submissions?

Absolutely, we handle the entire app store submission process including requirements analysis, preparation, submissions, and maintenance.

How can we provide feedback during the development process?

We meet regularly for demos, testing, and feedback sessions. You also have access to tickets, documents, code repositories, and project management tools.

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