Frequently Asked Questions (FAQs)

Important Questions Answered!

Answers to common questions about our services and process

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Frequently Asked Question

Navigating the world of custom software, apps, integration, and database development can be a complex and daunting task. At C9, Australia's leading provider of these services, we understand your concerns and are committed to providing you with clear and concise answers to your frequently asked questions (FAQs).

In this comprehensive FAQ section, we address a wide range of queries, from understanding the benefits of custom development solutions to selecting the right development partner. Whether you're a seasoned IT professional or a business owner with limited technical expertise, our FAQs are designed to empower you with the knowledge you need to make informed decisions about your technology investments.

Explore our FAQs and gain valuable insights into:

  • The advantages of custom development solutions over off-the-shelf solutions

  • The process of engaging a custom development solutions partner

  • Factors to consider when selecting a custom development solutions provider

  • The costs associated with custom development solutions

  • The timeframes involved in custom development solutions projects

  • The importance of ongoing maintenance and support for custom development solutions

We believe that transparency and open communication are essential for building strong partnerships with our clients. Our FAQs reflect this commitment by providing honest and straightforward answers to your questions, empowering you to make informed decisions about your technology roadmap.

If you have any further questions that are not addressed in our FAQ section, please feel free to contact our team of experts. We are always happy to assist you and provide personalised guidance tailored to your specific needs.

How do you ensure you fully understand my business needs and goals?

We start every project with extensive discovery sessions where we learn about your business objectives, processes, and pain points. This allows us to design solutions tailored specifically for you.

What is your typical development process?

Our agile process involves constant communication, iterating based on feedback, and delivering working software frequently so you get value ASAP. We also provide full transparency into each sprint and development cycle

How do you keep projects on time and budget?

By breaking projects into smaller deliverables with clear requirements, we can provide accurate estimates and predictable outcomes. We also leverage re-usable components to accelerate development.

How do you ensure high quality in your work

Our team is trained in best practices like test-driven development, code reviews, and automation. We also provide warranties on our work so you have confidence in what we deliver.

What size projects do you work on?

We work on everything from small MVPs to complex enterprise platforms. Our structured approach scales smoothly regardless of project size.

How does your pricing model work?

We provide fixed-bid pricing so you know costs upfront. For ongoing work, we can also do time and materials billing.

Do you build mobile apps in native iOS/Android or cross-platform?

We have expertise in both native and cross-platform development. We'll recommend the best approach based on your specific needs.

How does your team stay current on the latest technologies?

Our engineers constantly learn new languages, frameworks, and methodologies. We also regularly attend tech conferences and meetups.

How much maintenance and support do you provide after launch?

We offer flexible support and maintenance plans to meet your needs long after launch. Our goal is to be a partner for the long haul.

What happens if my project requirements change mid-development?

Scope changes can be smoothly incorporated thanks to our agile approach. We won't nickel and dime you for every minor tweak.

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